Privacy Policy

Introduction

This privacy statement sets out how Select Training Ltd (“Select Training”) uses and protects any information that you give Select Training when you use this website, in accordance with The Data Protection (Bailiwick of Guernsey) Law, 2017 and the General Data Protection Regulation (EU) 2016/679.

Select Training is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This Privacy Statement sets out Select Training’s general privacy policies that apply to all personal information we collect and use.

It sets out:

  • Why and how we collect and use your personal information
  • Cookies
  • Do Not Track Settings
  • Sharing of Personal Information
  • International Transfers
  • Information Security and Accuracy
  • Retention Period
  • How to contact us
  • Your rights
  • Right to lodge a complaint
  • Third-Party Sites
  • Changes to our privacy Statements
 

Select Training may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16 November 2020.

Why and how we collect and use your personal information

We may collect your personal information as an individual for various purposes, such as the following:

Administration of a training course

Provision of coaching, training, or consultancy services

Subscribing to our newsletter or updates

Responding to your queries

Paying your invoices

Access and use of websites or other online services

When entering one of our websites, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site. We also collect statistics to help us secure, improve and further develop our websites, products and services.

Responding to your request for information or support

When you contact us (online or offline) regarding a request for information or providing you with support. We collect the information necessary to fulfil your request, provide you with the required support and to be able to contact you. This information can include:

Your name and contact details (business and/or home)

Your job title

Details of your interactions with us, including any which occur electronically or in person

Human data ( eg personality type) including from psychometric assessments that you have completed

We retain such information to understand your needs and provide you with a better service, and in particular for the following reasons:

Administrative purposes

To improve our products and services

To improve our website

Contacting employees of our clients, prospects, partners, and suppliers

In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorised users) for purposes such as contract management, fulfilment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.

Marketing

We will not automatically subscribe you to our marketing database.

Cookies

A “cookie” is a small text file that is stored on a computer for record-keeping purposes. We use cookies for analysing trends, site administration, tracking user movement, and to gather demographic information. Some cookies remain on your computer until you delete them. Others, like session ID cookies, expire when you close your browser. You may set your browser setting to attempt to reject cookies and you may still use the service, however, certain features of the service may not be available if your browser does not accept cookies. We do not control the use of cookies by third parties. This website uses the following Cookies:

Google Analytics

Google Analytics uses cookies and pixels to collect demographic and interest-level information and usage information from users that visit the Service, including but not limited to information about the pages where users enter and exit the service and what pages users view on the service, time spent, browser, operating system, and IP address. This allows Google to recognize a user when a user visits the Service and when the user visits other websites. Google uses the information it collects from the service and other websites to share with us and other website operators information about users including, but not limited to, age range, gender, geographic regions, general interests, and details about devices used to visit our websites.

We take reasonable measures to prevent linking of information we receive from Google with any of your personally identifiable information. For more information regarding Google’s use of cookies and collection and use of information see the Google Privacy Policy. To opt out of Google Analytics, please visit the Google Analytics Opt-Out Page to learn about opting out and installing the appropriate browser add-on.

Security Products

The security products we have implemented use cookies to analyse live traffic and improve the security of the site.  These are used to determine if someone is a human or bot, identify repeat visitors, identify potential attacks, and display this data to us.

Do Not Track Settings

Because we track website usage information as described in the above Cookie section, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of certain information. The only way to completely “opt out” of the collection of information through cookies or other tracking technologies is to actively manage the settings on your browser to delete and disable cookies and other tracking/recording tools. However, getting a “Do Not Track” signal to work as you might want is difficult. Using browsers as an example, not all tracking technologies can be controlled by browsers; unique aspects of your browser might be recognizable even if you disable a tracking technology; not all settings will necessarily last or be effective; even if a setting is effective for one purpose, data still may be collected for another; and even if one website observes a “Do Not Track” signal, that website may not be able to control other websites.

Sharing of Personal Information

We will not share your Personal Data with a third party unless there is a legal requirement or as part of the service, we are providing to you, eg for award certification when completing a training programme.

Third-Party Sites

The Select Training website contains links to third-party sites whose information practices may differ from those of Select Training. If you should visit such third-party sites, you should ensure that you review the appropriate privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

International Transfers

The personal data we collect from you may be processed in (including being accessed in or stored in) a country or territory outside your home country, including outside the European Economic Area (“EEA”).

Where data is transferred to another jurisdiction which does not offer the same level of protection of personal data as your home country, we will ensure that your data is appropriately protected.

Information Security and Accuracy

We intend to protect your personal information and to maintain its accuracy. Select Training implements reasonable physical, administrative, and technical safeguards to help us protect your personal information from unauthorised access, use and disclosure. We also require that our suppliers protect such information from unauthorised access, use and disclosure.

Retention Period

We will not retain personal information longer than necessary to fulfil the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defence of legal claims.

How to contact us

If you have a question related to this Privacy Statement, please contact us by using this form or by emailing contact@select-training.co.uk. Your message will be forwarded to our Data Protection Officer or other appropriate team member.

For the purposes of the EU General Data Protection Regulation (GDPR), the controller of your personal information is Select Training Ltd, Montville, La Villiaze Road, St Saviour, Guernsey, GY7 9UA, unless indicated otherwise.

Your Rights

You can request to access, update, or correct your personal information. You also have the right to object to direct marketing.

Where we process your data for our legitimate interests, you have the right to object to such processing.

Where our processing is based on consent, you may withdraw your consent by contacting us.

You may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.

You may have additional rights pursuant to your local law applicable to the processing.

Please bear in mind that if you object to processing or withdraw your consent, this may affect our ability to deliver services to you. Should you wish to discuss the exercise of any of your rights, please contact us.

Right to Lodge a Complaint

If you find our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint:

Directly with Select Training

With the Guernsey Data Protection Authority, whose contact details can be found at https://odpa.gg/

With the competent data protection authority local to you. The name and contact details of the Data Protection Authorities in the European Union can be found at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

Changes to our Privacy Statements

On occasion we may update this or any other Privacy Statement we issue. If we do make changes to this Privacy Statement, we will add a new date at the top of this Privacy Statement.