Developing Business through Client Psychology
An interactive session that explores why clients behave the way they do – including a chance to assess your personal style – and consider how to adapt your style to work, communicate and influence clients more effectively.
At the end of the course, you will be able to:
- Understand the Social Styles Behaviour Model
- Recognise and deal with different behaviour styles and preferences
- Explore your own personal profile and how it impacts on your client interactions
- Use your know of style to influence clients and overcome resistance
WHO WILL BENEFIT?
Designed for anyone in a client facing role.
Full course outline available below