A framework for success

AIMS

Providing feedback is key to letting your employees know how they’re performing and what’s expected of them, and it’s part of supporting your team’s learning and development. It’s important that this feedback happens on a regular, ongoing basis – not just when performance reviews come around. In this session you will explore and practise using a framework for giving constructive feedback with confidence.

OBJECTIVES

By the end of the course, you will be able to:

• Recognise the importance of good feedback to performance
• Identify your barriers to giving effective feedback and take action to overcome them
• Use a framework to give effective feedback that supports and motivates change
• Tackle poor performance issues promptly and with confidence

WHO WILL BENEFIT?

Designed for line managers, supervisors, team leaders and anyone with people management responsibilities who would like to give feedback with greater confidence. Also invaluable for those preparing for promotion to a position where they will be responsible for staff for the first time.

1/2 day

Full course outline available below